Updating my blackberry os
Black Berry has acknowledged the problem in their knowledge base.It apparently happens because Black Berry 10 needs 2.5 times the size of a downloaded update package to install.Black Berry recommends that you either make space by deleting stuff or do the update with Black Berry Link via your computer.
Should you want to monitor the downloads progress, you'll need to keep your eye on the yellow progress bar that sits just beneath the blue section with the text "Update your Priv to the latest software today..." After the download is finished, tap on Restart & Install.
A few seconds later your Priv will restart and the installation will begin.
It's a good idea to plug your Priv into the charger while the update is installed.
Important Notice: Black Berry will no longer be providing updates, including security updates, for Black Berry Desktop Software.
It will continue to be available for download, but there will be no technical support available.